Professional Services Engineer

NiCE

Manila, Philippines
**
Mpower proactive ai agents implementation
Sql and javascript proficiency
Api integration and data exchange
** NiCE is seeking a Professional Services Engineer for its Manila team, focusing on delivering high-quality implementations and support for Proactive AI solutions. The ideal candidate should have at least three years of experience in professional services or technical support, with strong skills in SQL and JavaScript. **

Job Summary

  • As a rapidly growing business, we are building a professional services team here in Manila.
  • In this new role, you will become a Proactive AI expert and advocate, delivering high-quality implementations, analysis, support, and many more to clients across the globe.
  • You will collaborate with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.

Matching Summary

Match Score: 75

** NiCE is seeking a Professional Services Engineer for its Manila team, focusing on delivering high-quality implementations and support for Proactive AI solutions. The ideal candidate should have at least three years of experience in professional services or technical support, with strong skills in SQL and JavaScript. **

Skills & Requirements

Must-have

  • MPower Proactive AI Agents implementation
  • SQL and JavaScript proficiency
  • API integration and data exchange
  • Troubleshooting technical issues
  • Client requirements analysis
  • SaaS platform configuration

Nice-to-have

  • Data structure extraction and summarization
  • Experience with integration tools
  • Application knowledge of BI tools
  • Client-facing support in global teams
  • Experience using automation tools and AI

Key Requirements

  • 3+ years of professional services experience
  • Solid proficiency in SQL and JavaScript
  • Experience working with APIs
  • Ability to troubleshoot technical issues
  • Strong written and verbal communication skills
  • Willingness to learn new tools and technologies

Work Rights

Not specified

Tailored Resume

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