Teamlead Field Service

baxi.co.uk

Belgium
Not specified; benefits: social subscription, meal...
3-5 years people management experience
Technical bachelor degree or equivalent
Dutch and french language proficiency
This role involves leading a team of 22 FTEs including coaches and technicians to ensure high-quality field service delivery

Job Summary

  • This role involves leading a team of 22 FTEs including coaches and technicians to ensure high-quality field service delivery.
  • The successful candidate will translate business objectives into departmental strategy while managing productivity, efficiency, and customer satisfaction metrics.
  • The position offers comprehensive benefits including a social subscription, meal vouchers, home office allowance, and group insurance within the Remeha organization.

Matching Summary

This role involves leading a team of 22 FTEs including coaches and technicians to ensure high-quality field service delivery.

Salary

Not specified; Benefits: Social subscription, meal vouchers, home office allowance, GSM device, hospitalization and group insurance

Skills & Requirements

Must-have

  • 3-5 years people management experience
  • Technical bachelor degree or equivalent
  • Dutch and French language proficiency
  • KPI and SLA performance management
  • Field service repair and maintenance operations

Nice-to-have

  • Upselling service contracts experience
  • Benelux cross-border collaboration
  • Continuous improvement project leadership
  • Strategic stakeholder relationship building

Key Requirements

  • Bachelor degree in technical field
  • 3-5 years leadership experience in service/maintenance
  • Fluency in Dutch and French languages

Work Rights

Not specified

Tailored Resume

Cover Letter