Customer Care And Sales Advisor I

Hargray Communications Group Inc

Hourly wage based on experience; benefits: medical...
Fully remote
High school diploma or ged
Strong communication and active listening skills
Ability to remain composed in high-pressure situations
This role blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight

Job Summary

  • This role blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.
  • The position involves handling inbound inquiries, resolving billing issues, scheduling services, and upselling additional products to meet weekly and monthly sales goals.
  • Employees receive excellent benefits including health coverage from day one, a 401(k) with 100% company match up to 5%, and tuition reimbursement up to $5,250.

Matching Summary

This role blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight.

Salary

Hourly wage based on experience; Benefits: Medical, dental, vision start immediately; 401(k) with 100% match up to 5%; Paid time off included

Skills & Requirements

Must-have

  • High School Diploma or GED
  • Strong communication and active listening skills
  • Ability to remain composed in high-pressure situations

Nice-to-have

  • Demonstrated patience and professionalism
  • Empathetic approach to customer interactions
  • Willingness to learn retention sales concepts

Key Requirements

  • High School Diploma or GED required
  • Background check and drug screening required
  • Reference check required prior to hire

Work Rights

Not specified

Tailored Resume

Cover Letter