Vip Front Of House Supervisor - Cineplex Cinemas Pickering And Vip

Cineplex

Pickering, Ontario, Canada
Base: $20.60cad; bonus/equity: not specified; bene...
Exceptional guest service experience
High guest satisfaction rate
Maintain engaging ambience
Lead, train, support, coach, motivate and manage a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experience

Job Summary

  • Lead, train, support, coach, motivate and manage a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experience.
  • Maintain an engaging, memorable ambience in VIP areas by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area.
  • Solve problems and resolve conflict proactively through analysis, critical thinking and flexibility in approach; follow up with guests when issues arise to ensure their satisfaction.

Matching Summary

Lead, train, support, coach, motivate and manage a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experience.

Salary

Base: $20.60CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional guest service experience
  • High guest satisfaction rate
  • Maintain engaging ambience
  • Immaculate dining area
  • Fast-paced environment
  • Proactive problem solving

Nice-to-have

  • Passion for hospitality
  • Innovative sales activities
  • Outgoing personality
  • Strong organizational skills
  • Hospitality acumen

Key Requirements

  • Minimum 2 years experience
  • Safe food handling certification preferential
  • Smart serve certification preferential
  • College or Hospitality degree preferential

Work Rights

Not specified

Tailored Resume

Cover Letter