Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers
Job Summary
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
EML fosters a learning culture with comprehensive development opportunities and a flexible work arrangement allowing up to 3 days of remote work after training.
Employees benefit from a diverse team culture, corporate wellbeing programs including health insurance and gym membership, and generous parental leave entitlements.
Matching Summary
The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
Salary
Not specified; Salary reviews mentioned as part of incentive scheme
Skills & Requirements
Must-have
Experience in fast-paced high-pressure environment
Strong PC skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
Nice-to-have
Empathetic and resilient approach to sensitive situations
Proactive self-motivated problem solver
High attention to detail and organizational skills
Key Requirements
Previous experience in customer service, medical reception, or call centre
Ability to manage caseload within legislation and compliance guidelines