It Change Manager (itil / Itsm / Servicenow), Officer
State Street UK
3+ years it change management experience
Itil v4 and itsm framework knowledge
Cab facilitation and risk management
This role is critical for balancing speed, control, and operational resilience across the enterprise during digital transformation
Job Summary
This role is critical for balancing speed, control, and operational resilience across the enterprise during digital transformation.
The incumbent will define change governance models, lead transformation initiatives, and own day-to-day IT Change Operations including CAB facilitation.
State Street offers inclusive development opportunities, flexible work-life support, and vibrant employee networks to foster a valued environment.
Matching Summary
This role is critical for balancing speed, control, and operational resilience across the enterprise during digital transformation.
Skills & Requirements
Must-have
3+ years IT Change Management experience
ITIL v4 and ITSM framework knowledge
CAB facilitation and risk management
ServiceNow Change Management experience
Agile and Waterfall SDLC methodologies
Nice-to-have
Data-driven continuous improvement approach
Strong stakeholder communication skills
Experience with audit and compliance activities
Ability to operate under pressure
Proficiency with Microsoft Office tools
Key Requirements
Bachelor's degree in Computer Science or related field
Minimum 3 years hands-on IT Change Management experience