Retail Manager- Silver Falls

Bigsurlodge

Silver Falls State Park, US
Base: 20.00 usd hourly; bonus/equity: not specifie...
On-site
Gift shop operations
Exceptional customer service
Staff motivation and accountability
Big Sur Lodge is seeking a Retail Manager for their gift shop at Silver Falls State Park. The ideal candidate will oversee daily operations, staff management, and customer service, ensuring financial goals are met while fostering a positive team environment

Job Summary

  • The Retail Manager is responsible for all aspects of the gift shop operations and floor management, including staff, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
  • The Manager cultivates a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.
  • The Manager motivates, instills accountability, and achieves results to drive success within the gift shop and at the resort.

Matching Summary

Match Score: 85

Big Sur Lodge is seeking a Retail Manager for their gift shop at Silver Falls State Park. The ideal candidate will oversee daily operations, staff management, and customer service, ensuring financial goals are met while fostering a positive team environment.

Salary

Base: 20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Gift shop operations
  • Exceptional customer service
  • Staff motivation and accountability
  • Sales and profit forecasting
  • Loss prevention procedures
  • Inventory merchandising
  • Facility safety standards

Nice-to-have

  • Team environment cultivation
  • Driving resort success
  • Responding to customer inquiries
  • Coordinating employee programs

Key Requirements

  • High School Diploma/GED required
  • 1-2 years of related management experience
  • Proficiency in MS Word, Excel, and Photoshop
  • Ability to organize and coordinate multiple priorities
  • Ability to work well as a team leader
  • Ability to problem-solve
  • Strong customer service abilities

Work Rights

Not specified

Tailored Resume

Cover Letter