Consumer Affairs Specialist

Hortica Insurance

Stevens Point, Wisconsin, United States
Not specified; not specified; competitive compensa...
Hybrid (monday and friday work from home; tuesday through thursday in-office)
Bachelor's degree or equivalent experience
3+ years related work experience
Effective interaction with executives
Hortica Insurance is seeking a Consumer Affairs Specialist to manage consumer complaints and ensure compliance with insurance regulations. The role requires strong communication skills, knowledge of insurance practices, and the ability to interact effectively with various stakeholders while maintaining confidentiality

Job Summary

  • This position serves as the primary point of contact for Department of Insurance consumer complaints and internal formal complaints.
  • The role requires leveraging broad knowledge of insurance compliance to secure documentation and respond accurately to state insurance departments.
  • Sentry offers a hybrid work model, a 401(K) plan with immediate vesting, and generous paid-time off benefits.

Matching Summary

Match Score: 85

Hortica Insurance is seeking a Consumer Affairs Specialist to manage consumer complaints and ensure compliance with insurance regulations. The role requires strong communication skills, knowledge of insurance practices, and the ability to interact effectively with various stakeholders while maintaining confidentiality.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • 3+ years related work experience
  • Effective interaction with executives

Nice-to-have

  • Experience in Claims or Underwriting
  • Strong human relations skills
  • Ability to deescalate angry customers

Key Requirements

  • Bachelor's degree required
  • 3+ years of related work experience
  • Knowledge of state regulatory requirements

Work Rights

Not specified

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