3-5 years professional services operations experience
Contract document preparation and review
Invoicing and billing process support
The role focuses on ensuring smooth operations within the Professional Services organization through project administration and contract management
Job Summary
The role focuses on ensuring smooth operations within the Professional Services organization through project administration and contract management.
Candidates will handle internal customer requests via Salesforce cases and manage complex sales documents including Statements of Work and Change Orders.
The position requires collaborating with Finance and Legal teams to resolve billing discrepancies and implement process improvements for organizational efficiency.
Matching Summary
The role focuses on ensuring smooth operations within the Professional Services organization through project administration and contract management.
Skills & Requirements
Must-have
3-5 years Professional Services operations experience
Contract document preparation and review
Invoicing and billing process support
Salesforce case management
Project tracking in PSA tools
Nice-to-have
Experience with financial analysis
Google Workspace proficiency
Cross-functional stakeholder collaboration
Process improvement leadership
Flexible schedule for month-end support
Key Requirements
3-5 years combined experience in Professional services operations
Ability to interpret contractual language regarding rates and policies
Basic project management skills for tracking milestones