At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
As an ITSM Specialist, you will play a crucial role in optimizing IT service management processes and ensuring efficient delivery of IT services across the organization.
PwC offers a purpose-led and values-driven work environment that supports wellbeing, inclusive benefits, flexibility programmes, and mentorship to help you thrive in work and life.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
ITIL-based process implementation
IT service management tools
SAP application consulting
ITSM process optimization
BMC Helix service management
Data analysis and reporting
Nice-to-have
Effective communication skills
Process and project management orientation
Cross-functional team collaboration
Problem-solving skills
Training and support delivery
Analytical reasoning
Business transformation mindset
Key Requirements
Bachelors degree in Information Technology or related field
ITIL certification (preferably ITIL V3 Foundation or higher)
1-2 years experience in IT Service Management
4-7 years hands-on SAP SD implementation experience