The role involves configuring core applications including Service Catalog, Service Portal, and Knowledge Base while collaborating with business stakeholders to solve problems
Job Summary
The role involves configuring core applications including Service Catalog, Service Portal, and Knowledge Base while collaborating with business stakeholders to solve problems.
Sanofi is driving a vast digital transformation program to accelerate R&D drug discovery and improve manufacturing efficiency through world-class digital technology.
Candidates will work in an international environment with diverse teams, enjoying benefits such as high-quality healthcare and at least 14 weeks of gender-neutral parental leave.
Matching Summary
The role involves configuring core applications including Service Catalog, Service Portal, and Knowledge Base while collaborating with business stakeholders to solve problems.
Skills & Requirements
Must-have
5+ years ServiceNow experience
JavaScript/Perl/PHP development
ITSM ITOM HRSD CSM module knowledge
Flow Designer and Integration Hub usage
REST API and LDAP integration skills
Agile scrum/Kanban methodology
Nice-to-have
CSA CAD or mainline certification
ITIL Process familiarity
Cloud base understanding
HR Service Module architecture experience
Performance Analytics expertise
Key Requirements
Bachelor's Degree in Computer Science or related field
5+ years applied experience across critical ServiceNow IT Modules
Prior development experience using JavaScript on the ServiceNow Platform
4+ years of experience with Agile scrum/Kanban methodology