Teller (east Aurora Branch)

MTB (M&T Bank)

East Aurora, New York, United States
Base: $18.00 - $26.21 hourly; bonus/equity: not sp...
On-site
Digital engagement
Lobby management
Transactional processing
M&T Bank is seeking a Teller for their East Aurora branch, focusing on delivering excellent customer service through efficient transaction processing, lobby management, and digital engagement. The ideal candidate should possess strong communication skills and customer service experience, with a commitment to compliance and operational excellence

Job Summary

  • Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
  • Accurately balance and process customer transactions efficiently following Bank Policy.

Matching Summary

Match Score: 85

M&T Bank is seeking a Teller for their East Aurora branch, focusing on delivering excellent customer service through efficient transaction processing, lobby management, and digital engagement. The ideal candidate should possess strong communication skills and customer service experience, with a commitment to compliance and operational excellence.

Salary

Base: $18.00 - $26.21 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • digital engagement
  • lobby management
  • transactional processing
  • customer needs identification
  • digital demonstrations
  • balancing and processing transactions
  • AML/BSA/KYC activities

Nice-to-have

  • empathy
  • customer centricity
  • flexibility and adaptability
  • digital fluency
  • entrepreneurial spirit
  • critical thinking

Key Requirements

  • High school diploma or equivalent
  • minimum of 6 months customer service experience
  • data entry and/or cash handling experience
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter