Relationship Banker - Central Springfield Financial Center
Bank of America
Springfield, USA
Client transaction processing
Financial needs assessment
Client solution connection
Engage clients in the lobby to educate and assist with conducting transactions through self-service resources
Job Summary
Engage clients in the lobby to educate and assist with conducting transactions through self-service resources.
Have deep conversations with clients to gain in-depth knowledge of financial and life priorities and connect clients to solutions that meet financial goals.
Build relationships with clients to meet financial needs and drive the client experience.
Matching Summary
Engage clients in the lobby to educate and assist with conducting transactions through self-service resources.
Skills & Requirements
Must-have
Client transaction processing
Financial needs assessment
Client solution connection
Self-service technology education
Risk culture adherence
Operational excellence
Nice-to-have
Relationship building
Client experience driving
Business development
Adaptability
Problem-solving skills
Client advisory
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Ability to work weekends and/or extended hours
Travel to any financial center location within a reasonable distance
One year of demonstrated successful sales experience
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree