Geotab is seeking a Customer Success Onboarding Specialist for a 12-month contract in Amsterdam, focusing on delivering exceptional onboarding experiences for SMB customers. The ideal candidate will have strong communication skills in English and Dutch, a background in customer-facing roles, and a passion for technology
Job Summary
This role focuses on delivering exceptional onboarding experiences that drive rapid customer adoption and early value realization for SMB clients.
The specialist will facilitate onboarding, conduct training workshops, and document customer objectives to ensure successful implementation within the first 60 days.
Geotab offers a fulfilling career with opportunities to innovate, great benefits, and an inclusive work culture in a global IoT leader.
Matching Summary
Match Score: 75
Geotab is seeking a Customer Success Onboarding Specialist for a 12-month contract in Amsterdam, focusing on delivering exceptional onboarding experiences for SMB customers. The ideal candidate will have strong communication skills in English and Dutch, a background in customer-facing roles, and a passion for technology.
Skills & Requirements
Must-have
Exceptional verbal and written fluency in English
Exceptional verbal and written fluency in Dutch
Facilitate onboarding for SMB customers
Conduct training workshops and implementation sessions
Monitor customer health during first 60 days
Nice-to-have
Familiarity with B2B SaaS or IoT products
Passion for helping customers get started
Experience in teaching and enablement
Ability to work in a fast-paced environment
Proactive troubleshooting skills
Key Requirements
Bachelor's degree or equivalent practical experience
1-2 years of experience in Customer Success or related role