Customer Service Representative

Pet Palace Charlotte

Charlotte, NC, United States
Base: $14.00ph doe; bonus/equity: tips; benefits: ...
On-site
Multi-line phone systems
Computer systems
Handling cash and cards
Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding)

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Responding to complaints with patience and professionalism—even when it’s clearly the cat’s fault.

Matching Summary

Welcome pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).

Salary

Base: $14.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • multi-line phone systems
  • computer systems
  • handling cash and cards
  • maintaining lobby cleanliness
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter