Call Center Representative

Stronghouse

Remote
Base: $20.00ph; bonus/equity: generous weekly, mon...
Remote
Interact with customers professionally
Provide information and address inquiries
Schedule appointments for sales team
Stronghouse is seeking a remote Call Center Representative to enhance customer experiences and support the sales team by scheduling appointments and managing inquiries. The role requires flexible hours, including weekends, and offers competitive compensation with performance incentives

Job Summary

  • The Call Center Representative plays a vital role in creating an exceptional customer experience and upholding Stronghouse’s reputation for service excellence.
  • In this role, you will interact with customers to provide information, schedule appointments, address inquiries, and help resolve concerns.
  • Compensation includes $20.00/hour plus generous performance incentives, along with a full suite of benefits including health, dental, and 401(k).

Matching Summary

Match Score: 85

Stronghouse is seeking a remote Call Center Representative to enhance customer experiences and support the sales team by scheduling appointments and managing inquiries. The role requires flexible hours, including weekends, and offers competitive compensation with performance incentives.

Salary

Base: $20.00/hour; Bonus/Equity: generous weekly, monthly, and/or quarterly performance incentives; Benefits: health, dental, and 401(k)

Skills & Requirements

Must-have

  • Interact with customers professionally
  • Provide information and address inquiries
  • Schedule appointments for sales team
  • Follow up on leads
  • Convert calls to scheduled appointments
  • Collect customer information

Nice-to-have

  • Positive and energetic first point of contact
  • Proactive service delivery

Key Requirements

  • Must be able to work flexible schedule
  • Must be able to work weekend (Saturday) hours
  • Employment contingent upon background check

Work Rights

Not specified

Tailored Resume

Cover Letter