Service Administration Team Leader

KION

Larapinta, QLD, Australia
Base: not specified; bonus/equity: not specified; ...
Not specified (assumed onsite based on context).
Service administration team leadership
National service operations support
Service administration workflow management
KION is seeking a Service Administration Team Leader for its Larapinta, QLD location to oversee the Service Administration team and support national service operations. The ideal candidate will possess strong leadership and organizational skills, with a background in service administration, to enhance team performance and customer service

Job Summary

  • Linde Material Handling has been a major participant in the Material Handling industry in Australia since 1971, and as part of the global KION Group, we’re driven by one mission to Push It Forward.
  • This role is responsible for leading the Service Administration team while supporting national service operations and ensuring the effective delivery of administrative service processes.
  • We offer free access to over 18,000 learning resources via Linkedin Learning, discounted gym memberships, a fully maintained vehicle via Novated Leasing, confidential counselling via EAP, birthday gifts, and anniversary bonuses.

Matching Summary

Match Score: 85

KION is seeking a Service Administration Team Leader for its Larapinta, QLD location to oversee the Service Administration team and support national service operations. The ideal candidate will possess strong leadership and organizational skills, with a background in service administration, to enhance team performance and customer service.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: LinkedIn Learning access, discounted gym memberships, fully maintained vehicle, confidential counselling, birthday gift, anniversary bonuses

Skills & Requirements

Must-have

  • Service Administration team leadership
  • National service operations support
  • Service administration workflow management
  • Customer-focused team culture
  • Cross department relationship management

Nice-to-have

  • Continuous improvement mindset
  • Strong organisational capability
  • High levels of customer service
  • Support for Field Service Managers
  • Report generation and KPI monitoring

Key Requirements

  • 3–5 years’ experience in Service Administration
  • Experience supervising fast-paced administration environment
  • Strong written and verbal communication skills
  • Well-developed organisational and interpersonal skills
  • Understanding of service operations and technician productivity
  • Qualifications in Supervisory (advantageous)

Work Rights

Not specified

Tailored Resume

Cover Letter