In this role, you will attend to requests received for the Help Desk, providing support to internal employees on systems and/or equipment related to information technology
Job Summary
In this role, you will attend to requests received for the Help Desk, providing support to internal employees on systems and/or equipment related to information technology.
You will solve problems and provide immediate resolution, performing additional research as needed to resolve issues.
IDEXX enriches the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.
Matching Summary
In this role, you will attend to requests received for the Help Desk, providing support to internal employees on systems and/or equipment related to information technology.
Skills & Requirements
Must-have
Help Desk support
troubleshooting and problem resolution
root cause analysis
computer formatting and configuration
knowledge base contribution
Nice-to-have
positive and respectful work culture
learning and discovery
purposeful work
Key Requirements
Advanced English
Previous experience in the role
Superior degree in Information Technology (pursuing or completed)