Customer Service Manager Anz

J&J FAMILY OF COMPANIES

North Ryde, New South Wales, Australia
5+ years in customer service
Strong cx operational thinking
Experience in sap erp system
Johnson & Johnson is committed to health and innovation, aiming to profoundly impact health for humanity

Job Summary

  • Johnson & Johnson is committed to health and innovation, aiming to profoundly impact health for humanity.
  • The Customer Service Manager will lead the ANZ Customer Service team to drive operational excellence and improve customer experience.
  • The company offers a competitive salary package, flexible work practices, and continuous training and development.

Matching Summary

Johnson & Johnson is committed to health and innovation, aiming to profoundly impact health for humanity.

Skills & Requirements

Must-have

  • 5+ years in customer service
  • Strong CX operational thinking
  • Experience in SAP ERP System

Nice-to-have

  • Emotional Intelligence
  • Process Improvements
  • Technical Credibility

Key Requirements

  • People Management Experience
  • Strong experience in data and analytics
  • Experience in use of a CRM Tool

Work Rights

Not specified

Tailored Resume

Cover Letter