You will take responsibility for delivering a seamless and compliant end‑to‑end scams complaints and resolution journey for RBS
Job Summary
You will take responsibility for delivering a seamless and compliant end‑to‑end scams complaints and resolution journey for RBS.
In a rapidly evolving regulatory and industry landscape you will work across channels and systems to ensure customers experience fair, clear and timely outcomes.
As a Senior Product Owner Scams, you will be accountable for delivery across the scams complaints and resolution journey, working closely with Product Managers, Risk, Operations, Compliance, Legal and Fraud (GFMS) and Customer Service teams across the Group.
Matching Summary
You will take responsibility for delivering a seamless and compliant end‑to‑end scams complaints and resolution journey for RBS.