Customer Success Manager, Health/ Life Sciences Cloud - Pharma/ Med Tech Industry - German Speaking

Salesforce

Not specified; not specified; not specified
5+ years technical customer success experience
Salesforce health or life sciences cloud expertise
Business level fluency in german and english
This role serves as the primary contact point for Salesforce's largest and highest-profile customers in the Life Sciences segment

Job Summary

  • This role serves as the primary contact point for Salesforce's largest and highest-profile customers in the Life Sciences segment.
  • The Customer Success Manager will act as a trusted advisor to align Salesforce capabilities with business outcomes and drive platform adoption.
  • Candidates must possess prior experience in Life Sciences and fluency in both German and English to effectively serve global clients.

Matching Summary

This role serves as the primary contact point for Salesforce's largest and highest-profile customers in the Life Sciences segment.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5+ years Technical Customer Success experience
  • Salesforce Health or Life Sciences Cloud expertise
  • Business level fluency in German and English
  • Experience with enterprise customer success
  • Strong consultative communication skills

Nice-to-have

  • Salesforce product certifications
  • 2+ years in Salesforce Ecosystem
  • Knowledge of Agentforce and Data Cloud
  • Experience with cross-functional team leadership
  • Ability to work after-hours for critical events

Key Requirements

  • 5+ years relevant industry expertise
  • Prior experience in Life Sciences (Pharma/Med Tech)
  • Business level fluency in German
  • Business level fluency in English
  • Degree or equivalent experience required

Work Rights

Not specified

Tailored Resume

Cover Letter