Customer Service Representative

Pet Nation Lodge

Loveland, OH, United States
$14.00ph doe + tips; not specified; pyrt-time heal...
On-site
Multi-line phone systems
Computer systems
Handling cash and cards
Pet Nation Lodge is seeking a Customer Service Representative who embodies a passion for both pets and people. The ideal candidate will excel in a fast-paced environment, providing excellent service to pet families while managing various tasks

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $14.00/hour DOE + tips.

Matching Summary

Match Score: 85

Pet Nation Lodge is seeking a Customer Service Representative who embodies a passion for both pets and people. The ideal candidate will excel in a fast-paced environment, providing excellent service to pet families while managing various tasks.

Salary

$14.00/hour DOE + tips; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • multi-line phone systems
  • computer systems
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • pet-obsessed professionals

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs
  • Must be able to stand, walk, climb stairs, and wrangle leashes

Work Rights

Not specified

Tailored Resume

Cover Letter