Base: $16.00-$20.00ph; bonus/equity: not specified...
On-site
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide exceptional customer support at their Collision Center in Utica, NY. The role involves handling customer inquiries, resolving complaints, and maintaining records, with a focus on delivering a positive customer experience
Job Summary
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
The company offers a comprehensive benefits package including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide exceptional customer support at their Collision Center in Utica, NY. The role involves handling customer inquiries, resolving complaints, and maintaining records, with a focus on delivering a positive customer experience.
Salary
Base: $16.00-$20.00/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k), etc.
Skills & Requirements
Must-have
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Keep customer interaction records
Nice-to-have
Empathetic and professional attitude
Problem-solving skills
High customer satisfaction
Key Requirements
Ability to stay calm in stressful situations
Comfortable using computers
Excellent verbal, phone, written and email communication skills