Director Of Rooms

Four Seasons Hotels Ltd

Paradise Island, The Bahamas
Competitive salary, wages, + a comprehensive benef...
Guest satisfaction and problem resolution
Financial goal achievement
Employee development and training
The Director of Rooms directs and controls the activities of the Front Desk, Communications, Concierge, Housekeeping, Guest Relations and Guest Services, assuring that standards are met, guests and employees are satisfied and problems are promptly resolved

Job Summary

  • The Director of Rooms directs and controls the activities of the Front Desk, Communications, Concierge, Housekeeping, Guest Relations and Guest Services, assuring that standards are met, guests and employees are satisfied and problems are promptly resolved.
  • The Director also works closely with Sales and the Director of Revenue/Reservations to enhance the Hotel occupancy levels and rates.
  • We offer a competitive salary, wages, and a comprehensive benefits package, excellent training and development opportunities, employee discounts, complimentary dry cleaning for work attire, and complimentary employee meals.

Matching Summary

The Director of Rooms directs and controls the activities of the Front Desk, Communications, Concierge, Housekeeping, Guest Relations and Guest Services, assuring that standards are met, guests and employees are satisfied and problems are promptly resolved.

Salary

Competitive Salary, wages, and a comprehensive benefits package

Skills & Requirements

Must-have

  • Guest satisfaction and problem resolution
  • Financial goal achievement
  • Employee development and training
  • Luxury hotel operations
  • Guest and employee relations

Nice-to-have

  • Genuine heart and luxury service
  • Passion for service excellence
  • Adaptability to changing needs
  • Strong work ethic and business acumen

Key Requirements

  • Five to seven years experience
  • Diversity of Operations management positions
  • College degree in hotel/restaurant management or business administration or equivalent experience
  • Some travel required

Work Rights

Not specified

Tailored Resume

Cover Letter