Not specified; not specified; health, wellness, + ...
Fully remote
Microsoft licensing knowledge
Team leadership and mentoring
Customer experience management
SHI International Corp. is seeking a Manager for their Microsoft Licensing team to lead a group of Licensing Strategists and Executives. The role focuses on enhancing customer experience and collaboration, requiring strong leadership and knowledge of Microsoft products
Job Summary
The Manager will lead a team dedicated to providing optimal support across the entire Microsoft agreement lifecycle for customers and partners.
SHI International Corp. is a $16 billion global provider of IT solutions that values diversity and continuous professional growth for its 7,000 employees.
Success in this role is measured by the team's ability to deliver high-quality support, improve customer interactions, and maintain strict compliance with company standards.
Matching Summary
Match Score: 85
SHI International Corp. is seeking a Manager for their Microsoft Licensing team to lead a group of Licensing Strategists and Executives. The role focuses on enhancing customer experience and collaboration, requiring strong leadership and knowledge of Microsoft products.
Salary
Not specified; Not specified; Health, wellness, and financial benefits included
Skills & Requirements
Must-have
Microsoft licensing knowledge
Team leadership and mentoring
Customer experience management
Performance metrics accountability
Cross-team collaboration
Nice-to-have
Executive communication skills
Conflict resolution abilities
Public speaking capabilities
Data-driven decision making
Strategic relationship building
Key Requirements
Bachelor's degree required
Minimum 5 years IT customer service or account management experience
Maintain active Microsoft certifications during employment
Proficiency in Microsoft Office applications including Excel and Teams