Base: 45,700 - 61,000 cad; bonus/equity: not speci...
Fully remote
Bilingual french and english communication
Customer service and support
Problem resolution at first contact
As the voice of TD, you’ll deliver legendary customer service by making it easy, creating value, and providing trusted advice to customers
Job Summary
As the voice of TD, you’ll deliver legendary customer service by making it easy, creating value, and providing trusted advice to customers.
TD offers regular development conversations, training programs, and a competitive benefits plan to support colleagues both at work and at home.
TD is committed to fostering an inclusive and supportive culture that promotes colleague well-being across physical, financial, social, and mental/emotional pillars.
Matching Summary
As the voice of TD, you’ll deliver legendary customer service by making it easy, creating value, and providing trusted advice to customers.
Salary
Base: 45,700 - 61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts
Skills & Requirements
Must-have
Bilingual French and English communication
Customer service and support
Problem resolution at first contact
Digital literacy with multiple devices
Compliance with regulatory guidelines
Multitasking across computer systems
Nice-to-have
Positive attitude and resiliency
Team collaboration and independence
Ongoing training and development
Empathy in customer interactions
Career growth opportunities
Key Requirements
High School Diploma or equivalent
Bilingual proficiency in French and English
Experience in financial or service industries preferred