Technical Support Specialist

Mielebrasil Com Br

Base: $45,000 to $60,000; bonus/equity: not specif...
Onsite (limited travel may be required)
Strong product and process knowledge
Experience in residential appliance repair
Proficiency in microsoft office
Mielebrasil Com Br is seeking a Technical Support Specialist to provide technical assistance primarily for residential appliances and secondary support for floorcare products. The role requires a strong background in appliance repair, diagnostics, and customer service, with responsibilities that include resolving technician issues, maintaining product knowledge, and improving service processes

Job Summary

  • The Technical Support Specialist provides technical assistance to Dealers and Service Partners.
  • This role focuses on Miele residential appliances and supports accurate diagnostics and repairs.
  • The position offers comprehensive health benefits and a generous employee purchase program.

Matching Summary

Match Score: 85

Mielebrasil Com Br is seeking a Technical Support Specialist to provide technical assistance primarily for residential appliances and secondary support for floorcare products. The role requires a strong background in appliance repair, diagnostics, and customer service, with responsibilities that include resolving technician issues, maintaining product knowledge, and improving service processes.

Salary

Base: $45,000 to $60,000; Bonus/Equity: Not specified; Benefits: Comprehensive health, dental and vision insurance

Skills & Requirements

Must-have

  • Strong product and process knowledge
  • Experience in residential appliance repair
  • Proficiency in Microsoft Office

Nice-to-have

  • Experience with Miele products
  • Ability to manage multiple priorities
  • Strong attention to detail

Key Requirements

  • High school diploma or GED required
  • 5-7 years of relevant experience
  • Field-based experience preferred

Work Rights

Not specified

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