Patient Advocate Ii - Patient Experience

Advocate Health

Winston-Salem, NC, US
Base: $25.30 - $37.95 ph; bonus/equity: not specif...
Onsite
Bachelor's degree in human relations discipline
3+ years hospital patient relations experience
Exceptional interpersonal and problem solving skills
Advocate Health is seeking a Patient Advocate II to enhance patient experience at their Wake Forest Baptist Medical Center in Winston-Salem, NC. The ideal candidate will have a bachelor's degree in a relevant field and at least three years of experience in hospital patient relations, focusing on problem resolution and patient satisfaction

Job Summary

  • The role involves identifying concerns, resolving patient and family problems, and documenting issues to improve the quality of care.
  • Candidates must possess exceptional communication skills and the ability to interact professionally with patients, physicians, and staff under high-stress conditions.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Advocate II to enhance patient experience at their Wake Forest Baptist Medical Center in Winston-Salem, NC. The ideal candidate will have a bachelor's degree in a relevant field and at least three years of experience in hospital patient relations, focusing on problem resolution and patient satisfaction.

Salary

Base: $25.30 - $37.95 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/welfare, and retirement

Skills & Requirements

Must-have

  • Bachelor's degree in human relations discipline
  • 3+ years hospital patient relations experience
  • Exceptional interpersonal and problem solving skills

Nice-to-have

  • Knowledge of medical terminology
  • Ability to deal with high stress calmly
  • Experience with diverse patient populations

Key Requirements

  • Bachelor's Degree required
  • 3+ years related experience preferred
  • Knowledge of medical terminology preferred

Work Rights

Not specified

Tailored Resume

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