Senior Account Coordinator

Caterpillar Inc.

Desford, Leicestershire, United Kingdom
Base: £40,000-£49,500; bonus/equity: up to 10% bon...
Not specified
Analyze dealer orders and changes
Resolve commercial and technical inquiries
End-to-end order to delivery process
Caterpillar Inc. is seeking a Senior Account Coordinator in Desford, Leicestershire, to manage dealer orders and facilitate the order-to-delivery process for construction equipment. The role emphasizes customer service, operational improvements, and collaboration with cross-functional teams to ensure efficient order processing

Job Summary

  • As a Senior Account Coordinator you will be responsible for analysing incoming EAME dealer orders and order changes for our most complex dealers, ensuring accurate and efficient processing of Construction Equipment and related attachment orders.
  • This role also includes coordinating with functional teams to resolve commercial and technical order related inquiries and ensuring dealers receive timely, accurate information.
  • From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.

Matching Summary

Match Score: 85

Caterpillar Inc. is seeking a Senior Account Coordinator in Desford, Leicestershire, to manage dealer orders and facilitate the order-to-delivery process for construction equipment. The role emphasizes customer service, operational improvements, and collaboration with cross-functional teams to ensure efficient order processing.

Salary

Base: £40,000-£49,500; Bonus/Equity: up to 10% bonus; Benefits: 27 days annual leave + bank holidays, Share Scheme, Pension Scheme, Private Medical, Healthcare, Vision & Dental schemes, Green Car Scheme

Skills & Requirements

Must-have

  • Analyze dealer orders and changes
  • Resolve commercial and technical inquiries
  • End-to-end order to delivery process
  • SAP and Salesforce proficiency
  • Supply chain and order processing knowledge

Nice-to-have

  • Customer focus and satisfaction
  • Industry trends and directions
  • Effective communication skills
  • Relationship management techniques
  • Proactive problem resolution

Key Requirements

  • Proven project leadership experience
  • Order-to-delivery and import/export expertise
  • Minimum 5 years of experience in a similar role

Work Rights

Not specified

Tailored Resume

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