The Order Management Specialist manages ad hoc customer requests and owns the end-to-end order management process for Canada's site, from order capture through fulfillment, delivery confirmation, and post-delivery support
Job Summary
The Order Management Specialist manages ad hoc customer requests and owns the end-to-end order management process for Canada's site, from order capture through fulfillment, delivery confirmation, and post-delivery support.
This role coordinates internally across supply chain, inventory, logistics, and billing teams to ensure orders are processed accurately and delivered on time to meet customer demand.
The specialist drives continuous improvement in order-to-cash processes by identifying inefficiencies and recommending process or system enhancements.
Matching Summary
The Order Management Specialist manages ad hoc customer requests and owns the end-to-end order management process for Canada's site, from order capture through fulfillment, delivery confirmation, and post-delivery support.