Telefonischer Kundenbetreuer / Call Center Agent (d/m/w) Im Direktvertrieb

Deutsche Bank UK / Postbank Direkt GmbH

Dortmund, Germany
Base: tariff-secured fixed salary; bonus: performa...
Hybrid
Telephone customer service experience
Sales and cross-selling skills
Pc and software proficiency
The role serves as the primary contact for private customers regarding trusted support and professional banking services

Job Summary

  • The role serves as the primary contact for private customers regarding trusted support and professional banking services.
  • Employees are expected to identify and capitalize on cross-selling opportunities while adhering to regulatory guidelines.
  • The company offers a hybrid work model, flexible hours, and an intensive initial training program on banking topics.

Matching Summary

The role serves as the primary contact for private customers regarding trusted support and professional banking services.

Salary

Base: Tariff-secured fixed salary; Bonus: Performance-dependent bonus; Benefits: Employee benefits program

Skills & Requirements

Must-have

  • Telephone customer service experience
  • Sales and cross-selling skills
  • PC and software proficiency

Nice-to-have

  • Team collaboration abilities
  • Stress resilience in sales
  • Interest in banking products

Key Requirements

  • First-hand customer service experience or career changer status
  • Strong communication talents
  • Results-oriented mindset

Work Rights

Not specified

Tailored Resume

Cover Letter