Customer Service Assistant (Call Centre)

PEOPLE PROFILERS PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 20 CECIL STREET PLUS 049705
Sgd 1,800 - 3,000 / monthly pd
On-site
Multi tasking
Microsoft office
Microsoft excel
People Profilers Pte. Ltd. is seeking a Customer Service Assistant for their call center, located in the heart of Singapore. The role involves providing excellent customer service and managing patient inquiries, referrals, and coordination with internal teams

Job Summary

  • Customer Service Provide prompt, courteous, and accurate responses to patients' and caregivers' enquiries via phone, email, and other approved communication channels
  • Act as a liaison between patients/families and internal stakeholders to ensure seamless service delivery and a positive patient experience
  • Ensure continuity and clarity of communication, with prompt follow-up when addressing queries or relaying information between internal stakeholders and enquirers

Matching Summary

Match Score: 85

People Profilers Pte. Ltd. is seeking a Customer Service Assistant for their call center, located in the heart of Singapore. The role involves providing excellent customer service and managing patient inquiries, referrals, and coordination with internal teams.

Salary

SGD 1,800 - 3,000 / Monthly

Skills & Requirements

Must-have

  • Multi Tasking
  • Microsoft Office
  • Microsoft Excel
  • Interpersonal Skills
  • Mandarin

Nice-to-have

  • Warranty
  • Customer Satisfaction
  • Reporting
  • Customer Service
  • Call Center Administration
  • Customer Service Experience
  • Call Center

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter