Ai Onboarding Specialist - Automotive

Podium

Lehi, UT, US
**
Ai agent implementation
Customer account management
Product and integration coordination
** Podium is seeking an AI Onboarding Specialist to facilitate the onboarding process for new customer accounts, focusing on AI agents. The ideal candidate should have experience in customer onboarding, a working knowledge of AI technologies, and strong communication skills. **

Job Summary

  • The AI Onboarding Specialist is responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents, managing account connections, integration fulfillment, and tailored team trainings.
  • Key responsibilities include being the primary contact during the first 30 days, acting as a Podium product expert, managing escalations, ensuring product adoption, and implementing/configuring AI agents.
  • Podium offers a transparent culture, great opportunities for career growth, life insurance, disability coverage, paid parental leave, fertility benefits, excellent medical/dental/vision benefits, a 401k plan, and onsite amenities like a gym and subsidized childcare.

Matching Summary

Match Score: 75

** Podium is seeking an AI Onboarding Specialist to facilitate the onboarding process for new customer accounts, focusing on AI agents. The ideal candidate should have experience in customer onboarding, a working knowledge of AI technologies, and strong communication skills. **

Skills & Requirements

Must-have

  • AI agent implementation
  • Customer account management
  • Product and integration coordination
  • Full-team training delivery
  • Client issue resolution

Nice-to-have

  • Growth-oriented AI approach
  • Navigating complex customer environments
  • Driving insights from data

Key Requirements

  • 1-2 years customer onboarding/implementation experience
  • Working knowledge of AI technologies
  • Bachelor's degree in business or similar
  • Exceptional written and communication skills
  • Experience communicating directly with clients
  • Proven track record managing concurrent projects
  • Excellent problem-solving skills
  • Self-starter

Work Rights

Not specified

Tailored Resume

Cover Letter