Dispatcher / Customer Service

SmartCare

Albany, NY, US
Base: $22 to $26 hourly; bonus/equity: not specifi...
Route technicians to service calls
Maximize efficiency using dispatch tools
Primary contact for technicians
The role involves effectively routing technicians to service calls while maximizing efficiency and productivity

Job Summary

  • The role involves effectively routing technicians to service calls while maximizing efficiency and productivity.
  • Candidates will serve as the primary point of contact for technicians within a specific geographic market.
  • Smart Care is a national repair and service provider specializing in commercial foodservice and refrigeration equipment.

Matching Summary

Match Score: 75

The role involves effectively routing technicians to service calls while maximizing efficiency and productivity.

Salary

Base: $22 to $26 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Route technicians to service calls
  • Maximize efficiency using dispatch tools
  • Primary contact for technicians

Nice-to-have

  • Excellent verbal and written communication skills
  • Ability to learn proprietary software
  • Previous SAP experience

Key Requirements

  • High school diploma or equivalent
  • 3+ years experience in dispatch or customer service
  • Intermediate Microsoft Office / Windows experience

Work Rights

Not specified

Tailored Resume

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