Risk management and governance in regulated environment
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The Commonwealth Bank is seeking a Senior Manager for its MCA Technology & Operations team, responsible for overseeing strategic technology initiatives that enhance marketing and operational efficiencies. The ideal candidate should have significant experience in technology and operations, particularly with marketing technology platforms, and strong risk management skills.
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Job Summary
This role is pivotal in supporting the delivery of strategic technology initiatives that underpin Marketing's customer communication tools, platforms, and processes.
The position requires a deep understanding of marketing technology ecosystems to drive efficiency, mitigate operational risk, and implement new capabilities including AI and automation.
Candidates must partner with Product, Technology, Risk, and Business stakeholders to align delivery with strategic objectives while ensuring consistent ways of working across the Group.
Matching Summary
Match Score: 75
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The Commonwealth Bank is seeking a Senior Manager for its MCA Technology & Operations team, responsible for overseeing strategic technology initiatives that enhance marketing and operational efficiencies. The ideal candidate should have significant experience in technology and operations, particularly with marketing technology platforms, and strong risk management skills.
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Skills & Requirements
Must-have
7+ years Technology & Operations experience
Adobe Workfront and DAM platform expertise
Risk management and governance in regulated environment
Marketing technology ecosystem knowledge
Agile and hybrid delivery environment experience
Nice-to-have
AI and automation enabled optimization
Third-party vendor management experience
1:1 marketing channels familiarity
Content supply chain solutions background
Strong stakeholder influencing skills
Key Requirements
Significant experience (7+ years) in Technology & Operations or MarTech
Proven ability to deliver technology initiatives in large matrixed organizations
Experience designing and delivering risk reporting and performance insights