Guest Experience Host & Face To Face Lead Generator
CLUB View
Busselton, Western Australia, Australia
Greeting and registering owners and guests
Providing information on local attractions
Assist in tour generation process
Greeting and registering owners and guests, providing information on local attractions, and completing department-related paperwork are key responsibilities
Job Summary
Greeting and registering owners and guests, providing information on local attractions, and completing department-related paperwork are key responsibilities.
The role involves meeting guests face to face to generate sales appointments and establishing rapport to ensure an exceptional experience.
Benefits include professional development funding, discounted hotel stays, and great career development opportunities within a value-driven organization.
Matching Summary
Greeting and registering owners and guests, providing information on local attractions, and completing department-related paperwork are key responsibilities.
Skills & Requirements
Must-have
Greeting and registering owners and guests
Providing information on local attractions
Assist in tour generation process
Meet guests face to face
Establish commonality and build rapport
Work closely with resort operations team
Nice-to-have
Genuine passion for customer service
Enthusiastic, self-motivated, and positive
Immaculate presentation and professional grooming
Value driven organisation
Inclusive environment
Key Requirements
Previous experience in a similar hotel position
Excellent communicator with strong interpersonal skills
High levels of computer literacy
Previous experience with a PMS system advantageous