Senior Technical Support Engineer

Johnson & Johnson MedTech

Santa Clara, California, United States of America
Base: $81,650.00 - $130,927.50; bonus/equity: not ...
Fully remote
Technical troubleshooting skills
Excellent customer support
Knowledge of medical device regulations
The Senior Technical Support Engineer is responsible for providing remote and onsite technical support for Robotic & Digital Solutions. This role requires outstanding customer support and the ability to handle complex technical inquiries. Johnson & Johnson offers an inclusive work environment that respects diversity and promotes individual merit

Job Summary

  • The Senior Technical Support Engineer is responsible for providing remote and onsite technical support for Robotic & Digital Solutions. This role requires outstanding customer support and the ability to handle complex technical inquiries. Johnson & Johnson offers an inclusive work environment that respects diversity and promotes individual merit.

Matching Summary

The Senior Technical Support Engineer is responsible for providing remote and onsite technical support for Robotic & Digital Solutions. This role requires outstanding customer support and the ability to handle complex technical inquiries. Johnson & Johnson offers an inclusive work environment that respects diversity and promotes individual merit.

Salary

Base: $81,650.00 - $130,927.50; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • Excellent customer support
  • Knowledge of Medical Device Regulations

Nice-to-have

  • Teamwork skills leading to positive outcomes
  • Flexible and adaptable
  • In-depth knowledge of J&J products

Key Requirements

  • Associate’s Degree or Technical Certification
  • Minimum 6 years of work experience
  • Minimum 2 years in Technical Support

Work Rights

Not specified

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