(senior) Customer Journey Expert – Technical Focus (m/w/d)

282

Not specified; not specified; benefits: corporate ...
Hybrid
Product owner experience in agile environment
Customer journey mapping expertise
Requirements engineering skills
The company 282 is seeking a (Senior) Customer Journey Expert with a technical focus, who will enhance digital banking processes by collaborating with various stakeholders. The role requires a blend of analytical skills, experience in product management, and a strong understanding of customer journeys in the financial sector

Job Summary

  • The role involves acting as a Product Owner to steer squads, prioritize backlogs, and drive the development of digital application processes.
  • Candidates will serve as a central interface for internal and external partners to ensure structured implementation of bank requirements while managing compliance and risk.
  • The company offers a hybrid work model, individual development budgets, and benefits including a free Germany ticket and bike leasing.

Matching Summary

Match Score: 85

The company 282 is seeking a (Senior) Customer Journey Expert with a technical focus, who will enhance digital banking processes by collaborating with various stakeholders. The role requires a blend of analytical skills, experience in product management, and a strong understanding of customer journeys in the financial sector.

Salary

Not specified; Not specified; Benefits: Corporate pension, asset-building contributions, free Germany ticket, bike leasing, canteen, sabbatical, childcare support

Skills & Requirements

Must-have

  • Product Owner experience in agile environment
  • Customer Journey Mapping expertise
  • Requirements Engineering skills
  • Digital banking product knowledge
  • Stakeholder management with Legal and Compliance

Nice-to-have

  • Experience with UX/UI designers
  • Background in Consumer Credit products
  • Data analysis and tracking capabilities
  • Open to diverse cultural backgrounds
  • Interest in international collaboration

Key Requirements

  • Completed degree in Business Administration or Computer Science
  • Several years of experience in banking product area
  • Fluent German and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter