Unknown

Topsoe Group

On-site
Install and configure desktop hardware
Manage it assets using designated tool
Resolve microsoft office issues
The role involves installing, configuring, and troubleshooting a wide range of desktop hardware and mobile devices for employees

Job Summary

  • The role involves installing, configuring, and troubleshooting a wide range of desktop hardware and mobile devices for employees.
  • Candidates must act as the first point of contact for IT support, ensuring timely resolution of incidents and service requests.
  • The position requires adherence to an 18x5 rotational shift model with strict punctuality and proactive leave planning.

Matching Summary

The role involves installing, configuring, and troubleshooting a wide range of desktop hardware and mobile devices for employees.

Skills & Requirements

Must-have

  • Install and configure desktop hardware
  • Manage IT assets using designated tool
  • Resolve Microsoft Office issues
  • Log incidents in IT ticketing tool
  • Coordinate with hardware vendors
  • Provide first-level IT support
  • Work 18x5 rotational shift model

Nice-to-have

  • Strong service mindset and ownership
  • Collaborate with Global IT Operations
  • Support continuous improvement of procedures
  • Clear professional customer-focused approach
  • Willingness to join as Trainee

Key Requirements

  • Diploma or Bachelor's in computer science
  • 1-2 years of IT experience
  • Willingness to work rotational shifts
  • Strong English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter