Base salary not specified; cash-based incentive pr...
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10 years it service management experience
Strong working knowledge of itil practices
Experience with incident change problem management
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Integer is seeking a Senior Manager for IT Service Management to lead ITIL practices, governance, and audit readiness while ensuring effective incident, change, and problem management. The ideal candidate will have extensive experience in ITSM and strong knowledge of SOX ITGCs, alongside a passion for continuous improvement and leadership. The position offers a comprehensive benefits package, including a competitive salary and performance incentives.
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Job Summary
The role involves owning and governing the ITSM practice design aligned to ITIL best practices across the enterprise.
Candidates will lead SOX IT General Controls audit readiness and enforce evidence standards for compliance.
The company offers a comprehensive benefits package including medical, dental, vision, and immediate 401(k) matching.
Matching Summary
Match Score: 75
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Integer is seeking a Senior Manager for IT Service Management to lead ITIL practices, governance, and audit readiness while ensuring effective incident, change, and problem management. The ideal candidate will have extensive experience in ITSM and strong knowledge of SOX ITGCs, alongside a passion for continuous improvement and leadership. The position offers a comprehensive benefits package, including a competitive salary and performance incentives.
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Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match
Skills & Requirements
Must-have
10 years IT Service Management experience
Strong working knowledge of ITIL practices
Experience with Incident Change Problem Management
SOX ITGC audit readiness leadership
CMDB governance and data integrity
Nice-to-have
ITIL certification preferred
Experience leading large-scale IT modernization
Strong executive communication skills
Ability to balance control with agility
Partnering with Internal Audit teams
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in IT Operations or Governance
Demonstrated experience with SOX ITGCs or regulated controls