Patient Service Representative

Summit CityMD

Long Beach, NY, United States
Base: $18.13 - $22.02 hourly; bonus/equity: not sp...
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Greet patients and families
Schedule patient appointments
Answer telephone promptly
** Summit CityMD is seeking a Patient Service Representative to join their physician-led, patient-centric network in Long Beach, NY. The role involves scheduling appointments, managing patient information, and providing exceptional customer service to enhance patient care. **

Job Summary

  • Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.
  • Answer the telephone promptly and dealing with callers needs imperiously.
  • Obtains, verifies and updates patient information; maintains confidentiality according to policies.

Matching Summary

Match Score: 75

** Summit CityMD is seeking a Patient Service Representative to join their physician-led, patient-centric network in Long Beach, NY. The role involves scheduling appointments, managing patient information, and providing exceptional customer service to enhance patient care. **

Salary

Base: $18.13 - $22.02 Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Greet patients and families
  • Schedule patient appointments
  • Answer telephone promptly
  • Maintain communication resources
  • Prepare patient charts
  • Obtain and verify patient information
  • Protect patient privacy and confidentiality

Nice-to-have

  • Positive working relationships with staff
  • Alleviate patient anxiety
  • Customer service skills with peers

Key Requirements

  • High School Graduate or GED
  • Heartsaver within 30 days
  • Previous PSR experience preferred
  • Ability to communicate in English
  • Excellent interpersonal and customer service skills
  • Accurate computer data entry skills
  • Ability to organize and perform multiple tasks
  • Knowledge of medical office and terminology preferred
  • Basic proficiency in computer use
  • Experience with EHR, Practice Management System preferred

Work Rights

Not specified

Tailored Resume

Cover Letter