Remote/online Support Engineer - Chromatography - Italian Speaking (fixed Term)

Agilent

Milan, Italy
Hybrid (2 days onsite, 3 days remote)
Remote technical support
Chromatography product expertise
Customer-focused service
Agilent is seeking a Remote Support Engineer specializing in chromatography for a one-year fixed-term position, requiring fluency in Italian and English. The role involves providing remote technical support to clients in the life sciences and chemical analysis fields, with a strong emphasis on customer satisfaction and problem-solving

Job Summary

  • This is an exciting opportunity to join an international team delivering remote support services for Agilent's Life Science and Chemical Analysis customers.
  • The role involves identifying customer issues, providing reactive and proactive technical services, and optimizing system uptime.
  • Agilent offers career development opportunities, a dynamic working environment, and comprehensive benefits including pension, bonus, private health care, and insurance.

Matching Summary

Match Score: 85

Agilent is seeking a Remote Support Engineer specializing in chromatography for a one-year fixed-term position, requiring fluency in Italian and English. The role involves providing remote technical support to clients in the life sciences and chemical analysis fields, with a strong emphasis on customer satisfaction and problem-solving.

Skills & Requirements

Must-have

  • Remote technical support
  • Chromatography product expertise
  • Customer-focused service
  • Fluent English and Italian
  • Hybrid work model
  • Remote troubleshooting hardware and software

Nice-to-have

  • Strong communication skills
  • Flexible and adaptable
  • Team player
  • Problem solving attitude
  • Planning and organizational skills

Key Requirements

  • University Degree in Chemistry or Life Sciences
  • Experience with chromatography and spectrometry techniques
  • Full proficiency in English and Italian
  • 1 year fixed term contract
  • Ability to travel 25% of the time

Work Rights

Not specified

Tailored Resume

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