Senior Customer Relations Trainer, Psa

Collectors

Santa Ana, CA, US
Base: $28ph; bonus/equity: not specified; benefits...
Fully remote
Organize, plan, document, execute training
Onsite 5 days per week
Design corporate training events
Collectors is seeking a Senior Customer Relations Training Specialist to join the PSA Customer Relations team, assisting with training-related needs for all employees

Job Summary

  • Collectors is seeking a Senior Customer Relations Training Specialist to join the PSA Customer Relations team, assisting with training-related needs for all employees.
  • This role requires you to be onsite in the Santa Ana, CA corporate headquarters 5 days per week, and involves improving policies, procedures, and processes through identification of opportunities.
  • Benefits include Health Insurance, Fertility, Commuter, Educational Assistance, 401(K) Matching Plan, paid vacation, holiday pay, and employee discounts.

Matching Summary

Collectors is seeking a Senior Customer Relations Training Specialist to join the PSA Customer Relations team, assisting with training-related needs for all employees.

Salary

Base: $28/hour; Bonus/Equity: Not specified; Benefits: Health Insurance, 401(K) Matching Plan, Vacation, Holiday Pay, Employee Discounts

Skills & Requirements

Must-have

  • Organize, plan, document, execute training
  • Onsite 5 days per week
  • Design corporate training events
  • Technical writing skills
  • Fluent in English
  • Computer skills (Gmail, Google Drive, Google Slides)

Nice-to-have

  • Modern training methods familiarity
  • Conflict resolution skills
  • Flexible to cater to later shifts
  • Team building activities participation

Key Requirements

  • 2-4+ years of experience in a training environment
  • B.S. or B.A. preferred
  • Authorized to work in the United States

Work Rights

Authorized to work in the United States

Tailored Resume

Cover Letter