The Field Engineer is responsible for hands-on setup of IT operations at venues and acts as the primary point of contact for business clients
Job Summary
The Field Engineer is responsible for hands-on setup of IT operations at venues and acts as the primary point of contact for business clients.
This role requires managing full event lifecycles including setup, bump-in, and bump-out while ensuring access control and box office systems function optimally.
As part of Ticketmaster, a division of Live Nation Entertainment, the team delivers successful events with an intense passion for connecting fans to live experiences.
Matching Summary
The Field Engineer is responsible for hands-on setup of IT operations at venues and acts as the primary point of contact for business clients.
Skills & Requirements
Must-have
Hands-on IT hardware setup and maintenance
Access control and box office system support
Weekend and rotating roster availability
Networking principles and telecommunications infrastructure
Event logistics coordination and equipment management
Nice-to-have
Passion for live entertainment industry
Proactive attitude towards continuous improvement
Strong stakeholder relationship building skills
Experience training casual staff and volunteers
Ability to manage high-pressure event timelines
Key Requirements
Relevant tertiary qualifications in an IT field or equivalent work experience
Current drivers licence essential
Availability to work weekends and on a rotating roster