As a customer service representative, you will be the first point of contact for our customers at Tonttula, assisting, guiding, and ensuring a smooth and pleasant visit
Job Summary
As a customer service representative, you will be the first point of contact for our customers at Tonttula, assisting, guiding, and ensuring a smooth and pleasant visit.
The role involves various tasks including welcoming customers, managing bookings, recommending activities, handling multi-channel communication, and ensuring the cleanliness and safety of the premises.
Hullu Poro Oy offers a supportive and relaxed work community, opportunities for professional development, great working conditions in the heart of Lapland, and comprehensive employee benefits.
Matching Summary
As a customer service representative, you will be the first point of contact for our customers at Tonttula, assisting, guiding, and ensuring a smooth and pleasant visit.
Skills & Requirements
Must-have
Customer service skills
Good Finnish and English skills
IT skills
Flexibility with working hours
Organizational skills
Interaction skills
Nice-to-have
Energetic and proactive attitude
Willingness to learn new tasks
Positive and relaxed attitude
Experience in customer service
Experience in tourism industry
Other language skills
Key Requirements
Previous experience in customer service or tourism is valued