Customer Support Specialist, French (weekend Shift)

Klaviyo

Dublin, Ireland
Base: €40.000 - €60.000 eur; bonus/equity: not spe...
On-site
Fluent english and french
Weekend shift availability
1+ years customer-facing experience
Deliver exceptional assistance to customers with the highest level of quality in both product knowledge and communication skills

Job Summary

  • Deliver exceptional assistance to customers with the highest level of quality in both product knowledge and communication skills.
  • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat.
  • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Matching Summary

Deliver exceptional assistance to customers with the highest level of quality in both product knowledge and communication skills.

Salary

Base: €40.000 - €60.000 EUR; Bonus/Equity: Not specified; Benefits: Comprehensive range

Skills & Requirements

Must-have

  • Fluent English and French
  • Weekend shift availability
  • 1+ years customer-facing experience
  • AI experimentation experience
  • Excellent communication skills
  • High-volume, fast-paced environment

Nice-to-have

  • Troubleshooting APIs and integrations
  • Familiarity with Zendesk or G-Suite
  • MarTech SaaS experience

Key Requirements

  • Fluent English & French
  • Ability to work weekends
  • 1+ years customer-facing role experience
  • AI experimentation experience
  • Full authorization to work in Ireland

Work Rights

Full authorization to work in Ireland

Tailored Resume

Cover Letter