Base: $94,800 - $120,000 usd; bonus/equity: not sp...
On-site
8+ years customer success experience at saas company
Experience in telecommunications or contact center space
Proven track record with large enterprise customers
Dialpad is an AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform powered by real-time AI
Job Summary
Dialpad is an AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform powered by real-time AI.
The Customer Success Manager will lead post-sales activities, establish adoption best practices, and conduct business reviews to drive measurable value and retention for enterprise clients.
Employees benefit from working at the center of the AI transformation where powerful AI tools are provided to every team member to amplify their impact.
Matching Summary
Dialpad is an AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform powered by real-time AI.
Salary
Base: $94,800 - $120,000 USD; Bonus/Equity: Not specified; Benefits: Competitive salary, comprehensive benefits, and real opportunities for growth
Skills & Requirements
Must-have
8+ years Customer Success experience at SaaS company
Experience in Telecommunications or Contact Center space
Proven track record with large Enterprise customers
Ability to influence C-level executives
Strong presentation and meeting facilitation skills