Casual Customer Service Officer | Community Bank Lowood-fernvale | Qld

Bendigo and Adelaide Bank Ltd

Lowood, Queensland, Australia
Casual loading applies; benefits: health + wellbei...
On-site
Experience in customer service environment
Strong attention to detail for secure transactions
Confidence communicating face to face and over phone
This role offers the autonomy to help customers achieve their financial goals through in-depth conversations and product recommendations

Job Summary

  • This role offers the autonomy to help customers achieve their financial goals through in-depth conversations and product recommendations.
  • The position involves supporting customers with digital literacy and online banking needs while maintaining a strong risk mindset.
  • Employees benefit from flexible casual hours, on-the-job training, and access to health and wellbeing support including discounted gym memberships.

Matching Summary

This role offers the autonomy to help customers achieve their financial goals through in-depth conversations and product recommendations.

Salary

Casual loading applies; Benefits: Health and wellbeing support, private health insurance options, Employee Assistance Program; Not specified

Skills & Requirements

Must-have

  • Experience in customer service environment
  • Strong attention to detail for secure transactions
  • Confidence communicating face to face and over phone

Nice-to-have

  • Eagerness to understand bank differences
  • Drive for collaboration and mateship
  • Experience in banking and finance industry

Key Requirements

  • Casual employment status with flexibility for varying shifts
  • Ability to achieve targets in a customer service environment

Work Rights

Not specified

Tailored Resume

Cover Letter