Customer Service Representative

BMO

Mont, Quebec, Canada
Base: $34,750.00 - $47,250.00; bonus/equity: not s...
Delivers exceptional service to customers
Identifies customer needs
Provides advice and guidance
Delivers exceptional service to BMO customers and prospects, identifying needs and providing advice on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing advice on financial solutions.
  • Supports customer requests for banking services, handling transactions, inquiries, and offering guidance on digital options.
  • BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing advice on financial solutions.

Salary

Base: $34,750.00 - $47,250.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Delivers exceptional service to customers
  • Identifies customer needs
  • Provides advice and guidance
  • Handles transactions and customer inquiries
  • Follows risk and compliance processes

Nice-to-have

  • Creative approaches to customer experience
  • Collaborative and versatile team member
  • Passionate commitment to helping customers
  • Resourceful self-starter

Key Requirements

  • Post-secondary degree or certification desirable
  • High-level knowledge of offers
  • Confident use of digital tools
  • Basic knowledge of sales solutions

Work Rights

Not specified

Tailored Resume

Cover Letter