Customer Service Specialist

Ensemble Health Partners

Remote, US
$17.00 - $18.65 ph; bonus incentives; comprehensiv...
Fully remote
Revenue cycle management knowledge
Patient account resolution
Written communication skills
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, keeping communities healthy by keeping hospitals healthy

Job Summary

  • Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, keeping communities healthy by keeping hospitals healthy.
  • The Customer Service Specialist handles incoming patient calls, resolves issues, posts payments, sets up payment plans, and communicates patient balances.
  • The company offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and career advancement opportunities.

Matching Summary

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, keeping communities healthy by keeping hospitals healthy.

Salary

$17.00 - $18.65 per hour; Bonus Incentives; Comprehensive Benefits

Skills & Requirements

Must-have

  • Revenue Cycle Management knowledge
  • patient account resolution
  • written communication skills
  • remote work environment
  • handling patient inquiries

Nice-to-have

  • human touch approach
  • challenging the status quo
  • embracing emerging technology
  • culture of creativity
  • work-life flexibility

Key Requirements

  • Customer Service and Call Center experience preferred
  • 1-2 years healthcare industry experience preferred
  • High School Diploma or GED
  • CRCR certification within 9 months of hire
  • Openness to innovation including AI

Work Rights

Not specified

Tailored Resume

Cover Letter